DemandZEN Closes $500K with ServiceBell

DemandZEN relied on traditional 'Contact Us' forms for leads to self-identify as ready for sales. Any confusion around pricing, products or other services were directed via form to an email, leading to a slower sales process. They also needed prospects from their targeted accounts to self-identify, making their outbound efforts less efficient and slower to course correct.

As a leader in the outbound prospecting industry, DemandZEN sought to offer real-time booking options as well as drive more meaningful conversations DIRECTLY ON their website.

By adding ServiceBell to their website, DemandZEN is able to engage live with prospects over live chat, audio or video - while keeping the prospect ON the website.

DemandZEN is also utilizing ServiceBell's partnerships with 6sense & Clearbit. Powering key account detection into Slack enables DemanZEN's sellers with real time alerting, creating more meaningful conversations with the right prospect, at the right place, at the right time.
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Further, by plugging in one of ServiceBell's calendar integrations (in this case Calendly) prospects are also able to book meetings at their own convenience vs having to fill out a form, considerably accelerating the discovery and qualification processes.

DemandZen is now converting inbound site traffic much faster, and more effectively - all while providing an easy and straightforward buying journey. ServiceBell has only been live on DemandZen's website for a few months and directly influenced over $500,000 in  new contracts.